Privacy policy

Effective Date: 29/9/2025

1. Introduction

Welcome to Super-Fizzy (“we”, “us”, “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website super-fizzy.com (the “Site”), and when you use our services, contact us, or otherwise interact with us.

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site.

2. Information We Collect

We collect information in several ways:

2.1 Information You Provide Directly

Name, email address, phone number, physical address (if you contact us, subscribe, fill forms, or place orders).
Any messages, feedback or correspondence you send us.
Other information you choose to provide (e.g. social media handles).

2.2 Automatically Collected Information
When you visit or use the Site, we may collect:

IP address
Browser type & version
Operating system
Referring URL / landing page / exit page
Pages viewed, time spent, click data, navigation paths
Device information (e.g. mobile vs desktop)
Cookies, web beacons, or similar tracking technologies

2.3 Third-Party Sources
We may receive information about you from third parties, such as analytics providers, advertising partners, or social media platforms, consistent with their terms and your permissions.

3. Use of Information

We may use your information to:

Provide, maintain, and improve our Site and services
Respond to your inquiries, requests, or support needs
Send you updates, promotional materials, newsletters (if you consent)
Personalize your experience on our Site
Monitor usage, analyze trends, and for internal analytics
Comply with legal obligations, enforce our terms of service, and protect rights

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. Cookies help us:

Remember your preferences
Maintain sessions / logins
Analyze usage patterns (e.g. via Google Analytics or others)
Serve relevant content or advertisements

You may disable cookies in your browser settings, but this could limit certain functionalities of the Site.

5. Sharing and Disclosure

We do not sell your personal data. However, we may share or disclose your information in the following circumstances:

Service Providers & Agents — third parties who help us operate the Site, process payments, send emails, host data, etc.
Legal Requirements — when required by law, court order, or to comply with governmental requests
Protection of Rights — to protect our rights, safety, property, or the rights of others
Business Transfers — in the event of a merger, acquisition, or other business change

6. Data Retention

We will retain your personal data only for as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law. After that, we will securely delete or anonymize your information.

7. Security

We employ commercially reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. However, no internet-based system is completely secure, and we cannot guarantee absolute security.

8. International Transfers

If you are accessing the Site from outside Jordan, or if we transfer your data to a location outside your country, the data may be processed in jurisdictions with different data protection laws. We will take steps to ensure adequate protection pursuant to applicable law.

9. Your Rights

Depending on your jurisdiction, you may have rights such as:

Access: request a copy of your personal data
Correction: ask us to correct errors
Deletion: request deletion of your personal data
Restriction / objection: limit or object to processing
Data portability: obtain data in a portable format
Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at the email below. We may ask you to verify your identity.

10. Children’s Privacy

Our Site is not directed to children under [e.g. 16 / 13] years old, and we do not knowingly collect personal data from children under that age. If we learn we have collected personal information from a child without parental consent, we will take steps to delete it.

11. Links to Other Sites

Our Site may contain links to external websites not operated by us. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version here with a new “Effective Date” and may notify users as appropriate. Your continued use of the Site after such modifications indicates your acceptance.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: info@super-fizzy.com
Address / Phone: as per our “Get in Touch” section on the Site.